Generali Insurance Solutions

When you arrive in a new country, you should first and foremost make sure you’ve got the right protection. We offer you a wide range of life, health and accident insurance solutions to choose from: we can help when tragedy strikes, or depending on the insurance product and plan you purchase, you can receive benefit payment in the event of critical illness, earning incapacity, hospitalization, or even household accidents.

Generali opened its first office in Pest in 1832, only a year after the company was founded in Italy, and soon established a reputation for honesty, integrity and quality in insurance.  More than 150 years ago, Generali Hungary played a pioneering role in promoting the concept and values of insurance and laid the foundations of the Hungarian insurance market. 

Unlike other insurers, Generali has always had a full scale of product offering in addition to traditional marine and land cargo insurance. Interestingly, the company began selling life insurance as early as in 1832. Generali won the cooperation of several public figures to advocate the concept of insurance, including Mór Jókai, the renowned novelist of his age, who was a Board Member of Generali for seven years. The growth of the company’s sales network accelerated in the last decades of the 19th century due to economic prosperity. Following a forced close-down during World War II, Generali was committed to restoring operation in Hungary as soon as possible. After some promising endeavors, however, progress was halted by nationalization which made insurance a state monopoly. Thus Generali, along with other foreign insurers, had to withdraw from the Hungarian market in 1949.

After the change of the political and economic regime, Generali was the first insurance company to return to Hungary. On September 12, 1989 the Hungarian Government approved the incorporation of the first insurance joint venture, ÁB-Generali Biztosító Rt, which was jointly owned by Generali and the State Insurance Company. On October 1, 1991 EA-Generali AG acquired the shares of the State Insurance Company and the company’s name was changed to Generali Budapest Biztosító Rt.
Providencia Osztrák-Magyar Biztosító Rt was founded in 1989 and started operations in the Hungarian insurance market in 1990 as the first insurer with a foreign majority owner. In 1991, the company’s majority stake was purchased by EA-Generali AG.

In May 1999, the two Hungarian subsidiaries of the Generali Group, Providencia Osztrák-Magyar Biztosító Rt and Generali Budapest Biztosító Rt merged to create Generali-Providencia Biztosító Rt, the second largest insurance company of the Hungarian insurance market. The company’s name was changed to Generali-Providencia Biztosító Zrt in 2007, and Generali Biztosító Zrt in 2014.

Headquarters: 1066 Budapest, Teréz krt. 42-44.
Tax number: 10308024-4-44

Company registration number: 01-10-041305
Bank account number: Raiffeisen Bank 12001008-00100594-00100008
Reg. No at the Financial Supervision: 09/1990

HOW CAN I MAKE PAYMENT ?

If you want to pay your insurance bills with Instant Transfer, all you must do is enter your insurance policy number on our online payment page and click ‘Befizetem’ (Proceed to pay). After being redirected to the SimplePay platform, you must choose the ‘Instant Payment’.

You will be offered two options:

NEW METHODS OF PAYMENT: PAY WITHOUT A CREDIT CARD USING SIMPLEPAY

In addition to credit card payment, you can also pay your insurance premium using the immediate money transfer option – Instant Transfer – offered by SimplePay. To make the transfer, you will not need a credit or debit card.

HOW CAN I MAKE PAYMENT ONLINE?

If you want to pay your insurance bills with Instant Transfer, all you must do is enter your insurance policy number on our online payment page and click ‘Befizetem’ (Proceed to pay). After being redirected to the SimplePay platform, you must choose the ‘Instant Payment’.

 

You will be offered two options:

TRANSFER FROM NETBANK

Select your bank from the dropdown list, log into the application and copy the payment information into the netbank fields to make a wire transfer (you are e-mailed all the information you need to pay by wire transfer). Please make sure you complete the transaction within 5 minutes: any amount transferred beyond such timeframe will be refunded to your account, and your insurance bill will remain unpaid.

 

PAY WITH QR CODE

If you have a bank account at OTP or Raiffeisen bank, you can also pay your insurance bill with QR code payment. Just scan the QR code shown on the page with the OTP or Raiffeisen mobile app, and confirm the payment.

If you choose to pay with your mobile phone and you are a customer of OTP or Raiffeisen bank, you can also opt for Instant Transfer. You will be redirected to your mobile banking app, where all you must do is confirm the automatically filled in information needed to make the payment.

If you would rather choose credit card payment, you will need to restart the payment process.

 

OPTIONS TO PAY THE INSURANCE PREMIUM OTHER THAN BY CREDIT CARD

Wire transfer

 

You may wire transfer the insurance premium to the bank account of Generali Biztosító Zrt held at Raiffeisen Bank, to bank account number: 12001008-00100594-00100008.

In the reference line  please make sure you quote your ‘insurance policy number’ or the ‘invoice number’. If you pay a premium advance, make sure you have received a unique identifier from your insurance agent which you will need to enter in the reference line.When paying top up premium on your life insurance you need to quote your ‘insurance policy number’ and ‘top up premium’ in the reference line. You may give instructions about how to allocate the top up premium by completing the standard form available on our online policy management platform (with advanced access activated), or by calling our customer direct line.  

If you make the payment from a foreign account, you will also need the following information: IBAN account number - HU19 12001008-00100594-00100008 and SWIFT code - UBRTHUHB

Paying top up premiums in HUF:

If you wish to make a top up payment on a unit-linked life insurance policy, you may wire transfer the HUF amount into the bank account number 10700024-04074803-51100005 at CIB Bank, quoting ‘top up premium’ and your ‘insurance policy number’ in the reference line.
Please make sure you only pay top up premiums to this bank account. 

Paying top up premiums in EUR:

If you wish to make a top up payment in EUR, you will need to wire transfer the amount to bank account number 12001008-00100594-00500006 at Raiffeisen Bank, quoting ‘top up premium’ and your ‘insurance policy number’ in the reference line. If top up premiums are paid to any other bank account, the insurance company shall not be liable for allocating the payment with the above terms.
Please make sure you only pay top up premiums in EUR to this bank account.

It is important that you give instructions to the insurance company about the allocation of the premiums you have paid no later than 24 hours after making the payment. The completed and signed standard form (Clauses 5.2 and 5.11) shall be sent to us as a scanned document attached to an electronic mail delivered to generali.hu@generali.com, or sent by facsimile to +36 1 451 3857. If you wish to initiate transactions, you may most conveniently do so from our online policy management system. If you have not activated your account yet, go ahead and do it now.

When making a payment, please quote your ‘insurance policy number’ and write ‘top up premium’ in the reference line.

WIRE TRANSFER TO A SECONDARY PAYID (EMAIL ADDRESS)

1. TO PAY REGULAR INSURANCE PREMIUMS OR A PREMIUM ADVANCE: DIJFIZETES@GENERALI.COM 

Regular premiums are the billed premiums which you need to pay monthly, quarterly, semi-annually or annually.  Please make sure you quote your ‘insurance policy number’ or the ‘invoice number’ in the reference line.

If you have a new insurance policy and you need to pay a premium advance, make sure you have received a unique identifier from your insurance agent which you will need to enter in the reference line.

 

2. TO PAY TOP UP PREMIUMS ON UNIT-LINKED INSURANCE POLICIES, OR PAY ADDITIONAL PREMIUMS ON TRADITIONAL LIFE INSURANCE POLICIES: ESETIDIJ@GENERALI.COM

Pay by direct debit

Once you have given a direct debit authorization to your bank, you have nothing else to do: your bank will automatically transfer us the outstanding insurance premiums.

If you wish to choose this payment method for your future payments, you need to give a direct debit authorization to your bank – from your netbank, via telebank or in person – with the following details:

Payee: Generali Biztosító Zrt.
Payee ID: A10308024
Contract reference number (policy number without space, hyphen or any other character): the policy number is the same as the insurance contract number, and you may find it on your certificate of coverage, or in all insurance communications we send you.

Once you have given authorization, we will handle the payment of your future insurance bills when they are due, so you will not need to go to a post office and make cash payment, or log in to online banking and fill in payment details. 
Find out more about direct debit payments >

You may also pay your insurance premium by a debit or credit card at any of our customer service points if you need to talk to us in person. For a list of customer service points, click here.